The Help You Need
Important Notice About Using Help: Please read this section carefully to ensure you get the help you need as fast as possible.
We Want To Help You...
Regardless of the challenge you may be experiencing, rest assured that your question is very important to us. Moreover, helping you find the solution and the assistance you need is just as important.
Support tickets are answered within 24 to 48 hours. Our help desk is open from 9:00 AM to 5:00 PM EST. Mondays thru Fridays and we observe the US National Holiday schedule.
Many of the common general questions are answered in the Frequently Asked Questions section of our help desk. If you decide to submit a ticket, you must create an account at our support desk, and then log back in TO THE HELP DESK within 24-hours to see our response. Keep in mind that the support staff is here to help you with the operation of THIS website.